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Support Knowledge base V9 Getting started

Startup Guide for

My first livestream with is super easy to use! Let's dive into the first steps:
  • We strongly recommend the use of Google Chrome.
  • First, create a new live stream by hitting the following button:
  • Check your Formats & Qualities (1): it is the quality that will be used by the publishing points.
  • Add the desired Publishing points (2): the destinations of your live stream.
  • Go to the production Studio to set up your media and/or Live sources (3).
  • Click the [Add an input] button (4).
  • The list of all of our supported inputs will be displayed (5) (have a look at our knowledge base for more details).

Once the desired inputs are selected, start the test phase on with the [Start Test] button (6).

The hourly rate will be charged starting from now (except during the trial period). New customer? Take a look at how our billing system works.

Once you're ready to go live, simply hit [Start Publishing and Record] (7) and confirm to start streaming to the configured Publishing points!

Don't forget to stop the live with the [END] button! More info about the different phases & billing here.

We hope this has helped you in your start with, if you have any questions please feel free to contact us and have a look at the other articles!